Local GP practices working together to offer more convenient appointment times for patients.

As from 1st October, 2022, we will be part of a network of practices in Shropshire, working together to offer patients ‘Enhanced Access’ to pre-bookable appointments - in the evenings and on weekends.

In Shropshire, local practices will work together in a network of ‘hubs’ to provide this service. The ‘hubs’ will take turns to provide the Enhanced Access appointments to patients. This means patients could be offered an appointment at their own surgery or at a nearby practice in the local area (part of the hub). Patients will be advised about appointment location at time of booking, enabling them to make an informed choice about where and when they access care.

Locally the pre-bookable appointments will be available as follows:

• Weekday evenings (Monday to Friday) between 6.30pm and 8pm (at a local area hub)
• Saturdays between 9am and 5pm (at a local area hub)

Arranging a pre-bookable evening, weekend or bank holiday appointment is easy to do - patients simply need to contact us, during normal opening hours, and speak to the practice receptionist or a member of the practice team who will be able to help. Appointments may not be with your registered GP but will be with a GP or other qualified healthcare professional.

Enhanced Access adds to the existing range of healthcare services already available in Shropshire to help patients, including pharmacists, NHS 111, the walk-in centre, minor injury units, and A&E (which is there 24/7 for life threatening serious emergencies only).

Shropdoc

Out of hours is from 18:00 - 08:00 during the week, all weekends and bank holidays - These times are covered by Shropdoc who deal with medical emergencies which cannot wait until the surgery is normally open.

Telephone: 111

In a case of a major medical emergency which you consider might require immediate hospital treatment phone 999, the nearest casualty department is either at Telford or Shrewsbury.

Some of our Stottesdon patients may be taken to Worcester Hospital. There is a minor injuries unit at Kidderminster, Ludlow and Bridgnorth – These are not all open 24 hours and can only deal with recent minor injuries.

NHS 111

In the case of urgent need when the practice is closed but it is not a 999 Emergency, you can call 111, 24 hours a day.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.